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Job Category: Sales & Marketing
Job Type: Full Time
Job Location: Mumbai
Qualification: Graduate
Experienced Required: 02-05 years
Requirements
- Strong communication, negotiation, and interpersonal skills.
- Good customer handling and relationship management skills.
- Self-motivated with the ability to work independently as well as in a team.
- Excellent organizational and time-management skills.
- Proficient in MS Office Suite and CRM software.
- Strong follow-up skills with a result-oriented approach.
- Candidates with experience in sales and operations will be preferred.
Roles & Responsibilities
- Identify and engage potential clients through calls, emails, online platforms, and other channels.
- Generate leads, understand customer requirements, and convert enquiries into business opportunities.
- Build and maintain strong relationships with existing and prospective customers.
- Prepare and share quotations, proposals, and other required sales documents.
- Follow up with customers regularly and ensure timely closure of enquiries.
- Co-ordinate with internal teams to ensure smooth execution of customer requirements.
- Handle day-to-day sales and operational activities related to customer accounts.
- Maintain accurate records of enquiries, follow-ups, quotations, and sales activities in CRM.
- Achieve individual and team sales targets and contribute towards revenue growth.
- Address customer queries and co-ordinate for timely resolution to ensure customer satisfaction.
- Monitor market trends, customer requirements, and competitor activities.
- Support the sales team in expanding the company’s market presence and customer base.