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Job Category: Air Export
Job Type: Full Time
Job Location: Mumbai
Qualification: Graduate
Experienced Required: 02-07 years
Requirements
- Graduate in Commerce, Finance, or a related field.
- 2–5 years of experience in collections, accounts receivable, or credit control.
- Good knowledge of receivables management and customer follow-up processes.
- Strong communication, negotiation, and interpersonal skills.
- Proficiency in MS Excel and accounting software.
- Ability to work independently and achieve collection targets.
Key Responsibilities
- Follow up with customers for outstanding payments through calls, emails, and other communication channels.
- Ensure timely collection of receivables and reduce overdue balances.
- Maintain and update customer payment records and collection status.
- Coordinate with customers to resolve payment-related queries and disputes.
- Reconcile customer accounts and outstanding statements.
- Prepare collection reports, aging reports, and MIS as required.
- Coordinate with the Sales and Accounts teams for payment follow-ups and issue resolution.
- Ensure proper documentation of collection activities and customer communications.