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Job Category: Sales & Operations
Job Type: Full Time
Job Location: Mumbai
Qualification: MBA / Graduate in Business Packaging Technology Printing Technology
Experienced Required: 05-07 years
Key Skills & Competencies
- Strong knowledge of packaging materials, printing processes, costing and estimation.
- Strong sales, business development and customer relationship skills.
- Excellent communication, negotiation and leadership abilities.
- Proficiency in MS Excel, ERP/SAP and CRM.
- Ability to work under pressure and meet tight deadlines.
- Strong understanding of sales targets, OTIF delivery and customer retention.
- New client acquisition and key account management.
- Knowledge of gross margin, wastage control and DSO.
Required Experience
- 5–7 years of experience in Packaging Sales & Operations, preferably in Corrugated, Mono Carton or Flexible Packaging.
- Experience in freight forwarding, including handling of DG goods, packing and documentation as per ICAO and IMDG requirements, as specified in the requisition form.
Key Responsibilities
Sales & Business Development
- Develop and execute sales strategies to achieve monthly, quarterly and annual targets.
- Manage and guide the Pan-India Sales team.
- Identify, develop and retain key accounts across Hazardous Material, E-commerce, FMCG, Pharma, Food and Industrial sectors.
- Generate new leads, conduct client meetings, presentations and close business deals.
- Prepare quotations, costing and pricing in coordination with the estimation team.
- Negotiate commercial terms and ensure timely payment collection.
- Conduct market research on competitor pricing, market trends and product developments.
- Develop business opportunities across Pan-India branches.
Operations & Execution
- Manage the complete order lifecycle from booking to final dispatch.
- Coordinate job card creation, artwork, production follow-up, quality control and dispatch.
- Coordinate with Design, Production, Purchase, Stores and Logistics teams for timely delivery.
- Plan production capacity and ensure optimum machine utilization with minimum wastage.
- Ensure quality standards as per customer specifications and applicable ISO/FSC/BRC requirements.
- Resolve customer concerns related to quality, delivery and service.
Team & Financial Management
- Lead, train and motivate Sales Executives and Operations Coordinators.
- Monitor P&L for the packaging business, including cost control and margin improvement.
- Monitor inventory and outstanding payments.
- Maintain MIS, sales reports, outstanding reports and operational dashboards.
- Ensure compliance with company SOPs and safety standards.